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DEYIPAI · SERVICE & SUPPORT

Service and support

Choose your device to find matching software and downloads.

Find your product

Use the product image and model to identify your device.

Select a model to see its companion software.

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Smart interaction terminals

Smart terminals

Visual presenters

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Guidance and technical support

Companion software

Confirm the model on the product page, then select its operating system and processor architecture. Similar names do not guarantee compatibility.

Technical support

Include the device model, system version and a description of your question. Contact us about SDKs, APIs and project integration.

Before installing

Check the model, system, architecture and release notes. If no package is listed, contact support rather than using software for a different device.

Current download files are marked as tests. Real installers and verified compatibility information will be supplied separately.

Historical devices and references

Legacy links are kept separate from current model-specific downloads. Contact support if a link is unavailable or the model is unclear.

View legacy references